Kindness into Action

Kinder healthcare care is safer healthcare. When healthcare staff work in kinder cultures not only does their wellbeing improve, patient wellbeing does too; when people experience kindness in stressful clinical situations, they get better outcomes. Being kind has benefits to everyone; people who demonstrate kindness are calmer, happier, more productive and less stressed.

Unkind behaviours can break down the teamwork that’s essential for high-quality care. People working in unkind team settings are more likely to make mistakes and errors, and the experiencing of work can be negative and miserable.